Terms and conditions: the working rules of a Zizo Bet account
Terms exist so that nobody has to guess. Ours set out how an account behaves, what a promotion demands and what we expect from the player on the other side of the screen; they read like a checklist, because that is how we publish everything.
How changes reach players
Terms evolve as offers and rails evolve. A revised version takes over with its own date, and the live version at any moment governs the account. Where a change matters to money already in play — a promotion ending, a window closing — the offer’s own terms say so before the fact rather than after.
Accuracy and offers that move
- Promotion values are the ones shown at claim time, not the ones remembered from an earlier visit.
- Pound figures across our pages convert from published euro thresholds and stay marked approximate.
- Lists of routes, studios, and categories describe the current lobby; a lobby that changes makes the list change with it.
- A spotted error gets corrected, and the correction replaces the mistake rather than explaining it.
Promotions follow their own terms
A bonus carries its own contract: the code WELCOME activates on the first deposit, wagering runs at 30x deposit-plus-bonus inside 7 days for the casino track and 15x for sports, and one active bonus is the ceiling. Gift-style wins — no-deposit offers, and free spins — carry their own withdrawal cap at about £86. Where an offer and these terms disagree, the offer’s terms decide that offer.
What the terms cover
The account relationship in outline
Sign-up choices — currency with GBP in the list, interface language, two-factor authentication — start the relationship, and the record of deposits, withdrawals, bets, and net position keeps it honest through to the first payout’s verification step.
The promotion relationship and its tracks
Bonuses live on their own tracks: casino funds for casino games, sports funds for sports betting, and the 1x turnover on a deposit before any payout, with the 20% fee as the published consequence of skipping it.
The duties on a player
- Keep credentials private and two-factor authentication switched on.
- Deposit from routes that belong to you — cards, wallets, or crypto you control.
- Roll a deposit over once before requesting a payout.
- Meet wagering windows inside their 7 days.
- Keep to the limits you set, because decreases apply at once and increases cool off by design.
Liability in plain words
Games resolve at random, and a stake is the price of the entertainment rather than an investment with a promised exit. Rails we use — card networks, wallets, banks, and blockchains — carry their own terms and timings, and a delay on those rails is theirs to explain. Our duty covers the published rules being true; the player’s interest covers reading them once.
Acceptable use of the account
| How the account is meant to be used | Use that sits outside the rules |
|---|---|
| One account, one currency choice, played by its owner | Credentials shared or accounts run for someone else |
| Deposits from routes you control | Money moved through rails that belong to nobody in the account |
| Turnover completed before payouts | Withdrawals timed to dodge the 1x rollover |
| One active bonus at a time | Offers stacked against the one-bonus rule |