Privacy at Zizo Bet: what we collect and what we do with it
An account runs on data, and the fair deal is to say plainly which data, for what purpose, and who else touches it. We keep the answer short, in the same plain English as the rest of our pages, and we treat the pounds in a balance with the same care as the details behind them. Nothing here needs a law degree to read.
How we use information
- Running the account itself: balances, deposits, and withdrawals in pounds, from the about £9 floor upwards.
- Meeting verification at the first payout, where our KYC step checks identity once.
- Applying the controls a player chooses: deposit, loss, wager, and session limits with reality checks.
- Answering questions on the 24/7 live chat and email routes with the account facts in front of us.
What we may collect
- The choices made at sign-up: currency — GBP among the options — and interface language.
- Transaction records kept as separate lines: deposits, withdrawals, bets, and net position.
- The device and browser signals needed to serve the games and keep a session working.
- Messages sent to support, so a question asked on a Tuesday answers the same on a Friday.
How policy changes are announced
- A refreshed date line marks every revision of this policy.
- Material changes get summarised plainly rather than buried in reworded paragraphs.
- The current version is the one in force, and older versions are available on request.
The rights a reader keeps
- Ask for a copy of the data an account holds.
- Correct anything inaccurate in the account record.
- Ask for deletion where the law allows it.
- Withdraw consent to optional processing.
- Complain to the Information Commissioner’s Office if our answer disappoints.
Sharing and the reasons behind it
| Recipient | The reason |
|---|---|
| Payment route providers | Process deposits and payouts on the chosen rail |
| Game studios | Run the rounds and settle the results of their games |
| Verification staff | Check identity once, at the first payout |
| Authorities where law requires | Meet the legal duties that apply to us |
How data is protected
The protections on the account side
Two-factor authentication guards every sign-in we offer, and a session left open on a shared device stays only as safe as the screen lock behind it.
The habits that help
A unique password, a phone locked when the commute ends, and codes never forwarded: three habits that do more than any policy line can.
Cookies and analytics in brief
- Essential cookies keep a session and its pounds balance working.
- Preference cookies remember the settings a player chose.
- Analytics show which pages players use, in aggregate.
- The cookie policy carries the detail behind each type.
Last updated: 13 November 2026